Frequently Asked Questions
Will Armor Lane Pet Guard Dog Car Seat fits my car?
The Armor Lane PetGuard features a universal design made to fit the rear seats of most sedans, hatchbacks, SUVs and utes.
For the best fit, your vehicle should have adjustable front and rear headrests so the securing straps can be attached correctly. The hard-bottom panels extend across the rear footwell to create a wider, more stable area for your dog.
Before ordering, please compare the product dimensions with your rear-seat width and check that your seatbelts, child-seat anchor points and other safety features will remain accessible.
As this is a universal-fit product, the exact fit and coverage may vary depending on your vehicle’s interior shape and size.
Is the Pet Guard Dog Car Seat suitable for large dogs?
Yes. The hard-bottom design creates a wider, supported space across the rear seat and footwell. Suitability still depends on your dog’s size and your vehicle’s rear-seat dimensions, so check the measurements before ordering.
How is it installed?
Place the Pet Guard across the rear seat, unfold the hard base, secure the adjustable straps around the front and rear headrests, then raise and fasten the side panels. Tighten all straps before use.
Does it have a hard bottom?
Yes. The supportive base panels cover the rear footwell to create a flatter and more stable area for your dog than a standard soft hammock-style cover.
Where are you located?
Our head office is located in Melbourne Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact Armor Lane if I have any questions?
Our friendly support team is happy to assist with product enquiries, vehicle compatibility, orders and delivery updates.
Contact us through our Contact Us page or email armorlane88@gmail.com.
Support Hours: Monday–Friday, 9:00 AM–5:00 PM (Melbourne time).
We aim to respond within 24 hours on business days.