Frequently Asked Questions
Will the Armor Lane Car Magnetic Phone Mount fit my car?
Yes. The holder is designed for use in most vehicles with a suitable smooth, flat mounting surface. Because it uses a vacuum-style base rather than a fixed vent clip, you have more flexibility in where you position it.
Will it work with my phone?
It is suitable for many smartphones. Magnetic performance depends on your phone, case, and whether a compatible magnetic ring or plate is being used.
Where are you located?
Armor Lane is located in Melbourne Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
Do I need a MagSafe phone?
Not necessarily. MagSafe-compatible phones can attach directly when suitable, while other phones may require the included magnetic accessory or plate.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact Armor Lane if I have any questions?
Our friendly support team is happy to assist with product enquiries, vehicle compatibility, orders and delivery updates.
Contact us through our Contact Us page or email armorlane88@gmail.com.
Support Hours: Monday–Friday, 9:00 AM–5:00 PM (Melbourne time).
We aim to respond within 24 hours on business days.